Privacy Policy

Scope and consent

This Privacy Policy applies to information collected through the Subscribe Now website and through related enquiries and service interactions. By using the website or submitting information to us, you acknowledge the practices described in this policy.

Information we collect

We may collect information that you provide directly, including your name, contact details, identity or passport information, driving licence details, selected vehicle, kilometre package, preferred branch, pickup date and the contents of your enquiry.

We may also collect standard technical information such as your IP address, browser type, device information, referring pages, pages visited and the date and time of your visit.

How we use information

We use personal information to respond to enquiries, verify identity and eligibility, administer vehicle rental or subscription services, process payments or refunds, provide customer support, prevent fraud, meet legal and regulatory duties, improve our services and communicate relevant offers where permitted.

Cookies and analytics

Subscribe Now may use cookies, analytics tools and similar technologies to remember preferences, understand website activity and improve the experience. Third-party advertising or analytics providers may use their own technologies in accordance with their privacy policies. You can manage cookies through your browser settings.

Sharing and protection

Information may be shared with service providers, verification partners, payment providers, professional advisers or public authorities where reasonably necessary to provide a service, protect legitimate interests or comply with the law. We take reasonable technical and organisational measures to protect personal information.

Your POPIA rights

Subject to applicable law, you may request access to your personal information, ask for inaccurate information to be corrected, request deletion or restriction in appropriate circumstances, object to certain processing, or ask for information about how your data is used.

Children's information

Subscribe Now does not knowingly collect personal information from children under 13. A parent or guardian who believes that a child has provided personal information should contact us so that we can take appropriate action.

Third-party websites

This policy does not apply to websites operated by other organisations. Please review the privacy policy of any third-party website that you visit.

Contact us

For questions about this policy or to exercise a privacy right, contact us at info@longtermcarrental.co.za or 011 262 5500.

Policy updates

Subscribe Now may update this Privacy Policy when its services, legal duties or information practices change. The current version will be published on this page.